We are a values led NDIS provider supporting people across Newcastle, Adelaide, and the Gold Coast.
At Sunflower Services, our purpose is simple. We exist to support people to live meaningful, connected lives with the right support around them.
We believe disability support should go beyond completing tasks. It is about building genuine relationships, encouraging independence, and helping people feel confident in their everyday lives.
At Sunflower Services, our values shape how we support participants, work with families, and collaborate as a team. We call this The Sunflower Standard, a shared commitment to delivering support with care, integrity, and professionalism every day.
These values guide the way we approach our work, helping us create an environment where participants feel respected, supported, and empowered to live life on their own terms.
Sunflower Services is proudly female-owned and led. Our work is grounded in lived experience, compassion and a commitment to equity in the NDIS space.
We believe strong, inclusive leadership creates safer, more connected communities, and we’re proud to reflect that in the way we support our participants, our staff, and each other.
Our leadership team brings together experience, compassion, and a shared commitment to delivering exceptional support.
Kimberley’s commitment to assisting individuals with psychosocial disabilities and mental health concerns in her community is highly commendable. Authenticity, person-centeredness, and professionalism are pivotal aspects of the care that Sunflower aims to offer individuals in need. To ensure that participants receive exceptional care, Sunflower provides its staff with mental health training and trauma-informed resources. Kim’s educational background includes a Cert III in Business Leadership, a Cert IV in Youth Work & a Bachelor of Social Sciences, with a major in Children and Communities. Kimberley is trained in Therapeutic Crisis Intervention and continues to upskill her education in order to empower and teach her fellow colleagues.
Maggie understands the importance of building strong relationships based on trust, respect, and empathy. With her extensive experience in mental health support work and her academic expertise, Maggie is well-equipped to provide high-quality support and services to Participants with diverse needs. Her passion for connecting with people, coupled with her strong clinical skills, allows her to create individualised care plans that promote positive outcomes and empower Participants to achieve their goals. As an NDIS Team Leader, Maggie is committed to providing exceptional care and support to each Participant she works with, and she is dedicated to ongoing learning and professional development to enhance her skills and knowledge.
Emma Danks, a Support Coordinator/Psychosocial Recovery Coach, brings a wealth of expertise to her role. With a background in support coordination management and extensive knowledge of the NDIS landscape, she’s a trusted resource for clients navigating the system. Emma’s experience includes teaching training sessions and consulting within the COS sphere, further highlighting her dedication to empowerment and advocacy. Professional and kind, Emma stays up-to-date of current NDIS trends, ensuring her clients receive the most relevant support. With her finger on the pulse of industry developments, she fosters a supportive environment where individuals can thrive and achieve their goals.
Tori Gibson, our Human Resources Lead at Sunflower Services, blends expertise with a touch of creativity. With a background in HR within the therapies sector, she’s adept at fostering an environment where workers feel valued and empowered. Tori’s academic credentials include a Bachelor of Psychology, a Graduate Certificate in Human Resource Management, and certification in Work Health and Safety, underscoring her commitment to professional development. Known for her fun yet professional demeanor, Tori cultivates a culture of collaboration and autonomy. Her passion for enhancing team dynamics ensures that employees not only thrive but also enjoy their work experience to the fullest.
Kayla Earle, the National Case Work Manager at Sunflower Services, holds a Psychology Bachelor’s Degree and an Advanced Post-graduate in Psychology. Radiating positivity and warmth, she’s a beacon of support for Sunflower Services Participants. Kayla’s outgoing nature and great sense of humour creates an inviting environment where individuals feel comfortable sharing their journeys and planning future supports in their communities. With her deep understanding of human behaviour, she approaches her work with empathy and dedication. Kayla’s goal is to make a meaningful difference in the lives of others, serving as both a professional resource and a trusted friend along their journey.
Jodie oversees the Accommodation department nationally for Sunflower Services, leading the strategic development and operational delivery of Supported Independent Living (SIL) and Individualised Living Options (ILO) across all regions. Jodie is the first point of contact for all of our enquiries, and is dedicated to ensuring timely responses in regards to vacancies, participant matching and ensuring we understand Participant support needs in the referral process.
With over five years of experience in the Mental Health and Disability sector, Jodie has worked across a variety of settings including Short-Term Accommodation (STA), Day Programs, and SIL. She brings a proactive mindset, a can-do attitude, and a deep commitment to helping participants achieve their goals.
Jodie’s strong interpersonal skills and understanding of the dynamic nature of mental health allow her to build genuine rapport and lead with empathy. Outside of work, she’s an early riser who enjoys staying active, spending time by the water, and listening to music.
Sophie holds a Cert IV in Disability and has over four years of experience working in the disability sector. Sophie is passionate about enhancing the lives of individuals with disabilities and empowering them to achieve their goals. Sophie excels in implementing effective support plans and collaborating closely with NDIS participants and service providers to ensure the best outcomes. Her in-depth understanding of NDIS guidelines allows her to navigate the system with ease, providing reliable guidance and support to those she serves. Committed to promoting independence and respecting each individual’s unique journey, Sophie communicates clearly and proactively, ensuring that her clients feel heard and supported. Always staying informed about policy changes and current NDIS trends, Sophie is dedicated to continuous learning and professional development. Her warm and approachable nature fosters a supportive environment where clients can thrive. With her expertise and passion for advocacy, Sophie is ready to make a meaningful impact within the NDIS community.
Meet our amazing Rostering Team Leader Maddy! Maddy has exceptional knowledge and experience in the Industry in both a Rostering and Disability Support Coordination Role. Maddy possesses excellent organisational and communication skills, and radiates understanding, warmth and positivity in her interactions. Maddy’s experience allows for valuable insight into the importance of collaboration and an informed approach when working with Participants and Staff alike. Maddy is a valued member of the Sunflower Team whose dedication and commitment to the role allows for our daily operations to run smoothly and to the highest standard.
Ben joins the Sunflower team in Adelaide as a Specialist Support Coordinator, bringing a strong passion for working with psychosocial disability and family support. With years of experience in the sector, Ben is all about celebrating the little wins—those quiet but powerful steps forward that can mean the world to the person achieving them.
Originally raised across Sri Lanka and Singapore, Ben has a global perspective and a warm, down-to-earth approach. He’s excited to connect with his new team and be part of an organisation so highly praised by everyone he’s spoken to.
Outside of work, Ben’s a keen sports fan (Go Crows!), a devoted family man, and someone who loves sharing quality time with his partner and loved ones. Fun fact? He once taught swimming to kids—including how to float—despite not being able to float himself!
We lead with honesty, warmth, and transparency in everything we do. Our team is made up of naturally compassionate people who value real, respectful connection. We believe meaningful support starts with genuine conversations and a shared sense of understanding.
We take a strengths-based, person-centred approach that puts Participants in control of their journey. By listening, supporting, and walking alongside each individual, we create an environment where people feel confident to grow, make decisions, and achieve their goals.
We show up with integrity, consistency, and care. Our Participants trust us to provide reliable, high-quality support that respects their needs, goals, and wellbeing. We treat every person with the same level of respect and consideration we would expect ourselves.
We are committed to delivering high-quality, evidence-based support that continues to evolve. Through ongoing training and a strong focus on learning, we ensure our team is equipped to provide thoughtful, informed care across mental health and the NDIS space.
We understand that needs, goals, and the NDIS landscape can change. Our team stays flexible and responsive, adjusting support to suit each individual while staying informed and consistent in how we deliver our services.
We believe strong relationships are at the heart of great support. By building trust and creating a sense of belonging, we help Participants feel supported, understood, and connected to the people and community around them.
We’re here to make support simple, personal, and effective. Book a call today and find out if we’re the right team for you.
At Sunflower Services, we are deeply committed to ensuring the safety, wellbeing, and empowerment of every child involved in our service. We recognise that every child has the inherent right to be safe, supported, and heard, and we are dedicated to upholding these rights in all aspects of our organisation.
Our approach is built within a trauma-informed lens and with person-centred care at its core, ensuring that all children under our care receive respect, stability, and advocacy. We believe that every child deserves a nurturing environment that fosters consistency, trust, and transparency, where they can grow and thrive free from harm, neglect, or exploitation. We are also committed to fostering cultural awareness, ensuring that we respect and embrace the diverse backgrounds, traditions, and values of each child and their family, supporting them in a way that is culturally safe and appropriate.
We are fully committed to protecting children and have a zero-tolerance policy for any form of child abuse, ensuring that all concerns regarding child safety are taken seriously and addressed promptly with a clear action plan. We are committed to adhering to the highest standards of care, guided by relevant state and federal laws and best practices (legal and ethical). Our robust policies and procedures are designed to prevent harm, protect children, and respond swiftly and appropriately to any concerns that arise. Our policies and procedures that guide our practice are reviewed regularly to involve continuous improvement review.
We acknowledge the diverse needs of all children, including Aboriginal and Torres Strait Islander children, those from culturally and linguistically diverse backgrounds, children with disabilities, LGBTQIA+ children, and those with a history of trauma and neglect. We are dedicated to ensuring that each child’s voice is heard in decisions that affect their lives and that they are supported in a way that respects their individual needs and experiences. This means inviting children to partake in the development of personal care plans and listening to their support needs.
We understand the long-term impact that trauma can have on a child’s development and are committed to providing care through an approach that is sensitive and responsive to their emotional, psychological, and physical needs. Child safety and wellbeing are at the heart of our organisational culture, guiding our practices and interactions at every level of our work. We recognise the importance of legal mandatory reporting requirements in the protection of child safety.
Sunflower Services is fully dedicated to preventing harm and ensuring that every child receives the care, respect, and support they deserve. We will continue to work collaboratively with experts and relevant organisations to enhance our commitment and service to child safety and advocacy. We commit to providing children with staff who have the relevant training and knowledge in child protection, inclusive of understanding the signs of abuse and how to respond. All management staff will hold the relevant qualifications and education to support and guide both children and staff in alignment with child protection standards.
Together, we are focused on creating a safe and nurturing environment where every child can grow and achieve their fullest potential.
At Sunflower Services, we believe every person’s culture is central to who they are. Our Culturally Informed Practice Commitment outlines how we deliver respectful, inclusive, and culturally safe support, honouring the diverse backgrounds of every participant we work with.
Every fortnight our Participants and our office team lace up their shoes and hit the pavement together. Walking club is all about connection, friendship, and meeting someone new – all while getting a little bit of exercise! At Sunflower Services, we truly believe in the power of spending quality time together and approaching mental health in a holistic way.
At Sunflower Services, our team brings together experience, empathy, and a genuine drive to make a difference. We value connection, celebrate individuality, and work side by side to create the best outcomes for the people we support. Every person here plays a role in making our services feel personal, reliable, and trusted.
