Now Servicing Newcastle (NSW) & Adelaide (SA)
Now Servicing Newcastle (NSW) & Adelaide (SA)
Our Why
Our Purpose is to simply provide high-quality, client-centric care and ensure our staff are well trained and confident in their role. We are extremely motivated to make a difference in people’s lives, and strive to enable individuals to reach their full potential. We are committed to investing our resources into the shaping and delivery of services which genuinely respond to client needs – both current and emerging.
Our Future
We aspire to be a company that is accepting of growth and adaptable to new and emerging NDIS frameworks.
We aspire to bridge the gap between the mental health system and the NDIS, providing sound knowledge, education and supports that are holistic, culturally sound and goal oriented.
We wish to become a leader in the NDIS for Psychosocial Recovery Coaching.
We aim to increase our employability in regional and remote regions, building job viability and stimulating the local community with employment stability.
Our aim is to inspire workers to act within a trauma-informed framework, creating resilient, compassionate and resourceful support workers.
At Sunflower Services, our values and behavioural actions are reflected in our everyday practice and culture.
At Sunflower Services, we strive to be transparent, clear and warm. We carefully employ staff who resonate with our approach and have a naturally caring and compassionate outlook. Everyday, we hear our team having conversations with Participants that are real, honest and kind. There is no better energy then one where like-minded people work together to create a synergy of compassion and understanding.
We are an organisation that places high value on a strengths-based, informed and inclusive approach. Our Participants are our focus and passion. We foster a supportive and empowering community for our Participants to grow and reach their goals. We achieve this by acknowledging that Participants are the key decision makers in their journey, and by listening and walking alongside them. Our support staff are provided with in-house training, and continuous support and guidance. We hope with this, our Participants receive quality, person-centred and empowering support.
We show up with integrity and openness. Our current and emerging Participants have trust in our ability to provide honest, high-quality and trauma-informed care. Our Participants trust us to manage their support, NDIS funding and goals to improve their overall wellbeing. We treat our Participants with equal care, diligence and respect, by treating them how we ourselves would like to be treated.
We commit to providing innovative, evidence-based and inclusive support to our Participants. We understand the importance of knowledge, education and training in bridging the gap between Mental Health and the NDIS system. Sunflower Services ensures appropriate training and educational resources are provided to all staff in the organisation.
Here, we understand the everchanging NDIS landscape and remain flexible and adaptable in this space. Our dedicated management are informed on current understandings and ensure expectations are consistency met.
Our Duty
Support people of all ages, backgrounds and languages to
take control of their life and feel supported through
coordinating, mentoring and recovery coaching.
Following a Recovery Coaching model or Coordination
Management Plan of care and risk assessment.
Treat participants and staff with the 9 core principles
(connection, kindness, strength, warmth, resilience,
wholeness, transparency, respect, safety).
Participants can feel safe and heard accessing our services.
Empower and use a strength-based approach with participants.
Staff have trauma informed knowledge.
Make staff feel comfortable to be themselves and thrive within their role.
Ensure staff are effectively supported and cared for with the opportunity to grow, inspire and make a true impact in rural communities.
Ensure quality of care and transparency through service
agreements, privacy policy, respect policy and consent.