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About Sunflower Services

Our Why

Our Purpose

Our purpose is to simply provide high-quality, client centric care and ensure our staff are well trained and confident in their role. We are extremely motivated to make a difference in peoples lives, and strive to enable individuals to reach their full potential. We are committed to investing our resources directly into the shaping and delivery of services which genuinely respond to client needs – both current and emerging.

Our Future

Our Vision

  • We aspire to be a company that accepts growth and encourages healthy change.
  • We aim to employ people local within the Newcastle area and encourage people of Aboriginal and Torres strait islander to work for us.
  • We wish to become a leader in the NDIS for Psychosocial Recovery Coaching and Coordination in the Newcastle area (including surrounding suburbs).
  • We aim to continually give back to the community and donate a percentage of proceeds to local children and disability based charities. We aim to be innovative, utilising participant feedback. We are always looking at ways we can better our organisation.
  • We hope to expand to more remote communities, to ensure people experiencing mental health and disability get the support they need, no matter where they live.

Our Duty

Our Mission

  • Support people of all ages, backgrounds and languages to take control of their life and feel supported through coordinating, mentoring and recovery coaching.
  • Following a Recovery Coaching model or Coordination Management Plan of care and risk assessment.
  • Treat participants and staff with the 9 core principles (connection, kindness, strength, warmth, resilience, wholeness, transparency, respect, safety)
  • Participants can feel safe and heard accessing our services.
  • Empower and use a strength-based approach with participants.
  • Staff have trauma informed knowledge.
  • Make staff feel comfortable to be themselves and thrive within their role.
  • Ensure staff are effectively supported and cared for with the opportunity to grow, inspire and make a true impact in rural communities.
  • Ensure quality of care and transparency through service agreements, privacy policy, respect policy and consent.

Ready to find out if we're a good fit?

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