NDIS psychosocial recovery coaching focused on capacity building, goal planning, and coordinated support for participants living with psychosocial disability.
Choose your location to find a Psychosocial Recovery Coach near you.
Psychosocial Recovery Coaching is an NDIS-funded support designed to assist participants living with psychosocial disability to build capacity, strengthen independence, and work toward meaningful recovery goals. A dedicated NDIS psychosocial recovery coach supports you to navigate mental health challenges while developing practical strategies for daily life.
We provide Psychosocial Recovery Coaching across Newcastle & Hunter, Adelaide, and the Gold Coast.
Psychosocial recovery coaching is focused on helping you:
A psychosocial recovery coach works alongside you to create structure, clarity, and momentum in your recovery journey. Unlike general support work, recovery coaching focuses on capacity building and long-term self-management.
Your psychosocial recovery coach can help you:
Under the NDIS, recovery refers to achieving an optimal state of personal, social, and emotional wellbeing, as defined by you. Recovery is not about eliminating challenges, but about building the skills, supports, and confidence needed to live a meaningful life while managing a mental health condition.
Psychosocial recovery coaching supports you to:
An NDIS psychosocial recovery coach must have appropriate qualifications or lived experience in mental health and psychosocial disability. Recovery coaches bring either professional expertise, lived experience, or both, to provide informed and empathetic guidance.
Recovery coaches typically have:
Getting started with NDIS psychosocial recovery coaching does not need to feel complicated. If you have recovery coaching funding included in your NDIS plan, our team is here to guide you through the process with clarity and steady support.
Here’s how to begin with us:
At Sunflower Services, psychosocial recovery coaching is built on consistency, empathy, and recovery-oriented practice. As an experienced NDIS psychosocial recovery coach provider, we focus on supporting participants living with psychosocial disability to build capacity, strengthen stability, and move toward meaningful long-term goals.
Our approach to psychosocial recovery coaching NDIS support is structured yet flexible. We work alongside you to understand your experiences, identify practical strategies, and create steady progress without pressure. Recovery is personal, and your support should reflect that. Our recovery coaches work closely alongside our Support Coordinators and Support Workers to ensure participants have a fully connected support network
Meet one of our friendly staff members & see if you will be a good match. Let the conversation flow and talk about all things Recovery, NDIS, life & more.
Let’s take a look at your NDIS Plan & see how we can best help you utilise your plan.
We’ll put together a comprehensive Recovery Plan that is individualised & personal to your needs.
We’ll connect you with service providers that will help enable & aid the recovery. Assist with Functional Assessments for the next Plan review.
We’ll support you weekly, fortnightly or monthly to help you achieve your NDIS recovery goals.
We’ll assist with your entire NDIS plan review.
Hear directly from our team as they explain how psychosocial recovery coaching sessions are structured, how goals are set, and how we tailor support to each individual’s recovery journey.
We’re here to make support simple, personal, and effective. Book a call today and find out if we’re the right team for you.
Choosing the right NDIS psychosocial recovery coach is about more than qualifications. It is about finding a service that understands mental health, works confidently within the NDIS framework, and provides steady, consistent support over time. At Sunflower Services, our psychosocial recovery coaching is structured, professional, and grounded in genuine care. We focus on long term stability, practical progress, and helping participants build confidence as they navigate recovery within their community.
We provide qualified psychosocial recovery coaches with strong mental health and NDIS experience.
We build clear recovery plans that align with your goals and NDIS funding.
We maintain trusted mental health and community connections to support your recovery.
We provide steady oversight and regular check-ins as your needs evolve.
In this short video, Ally explains what psychosocial recovery coaching is and how it supports NDIS participants to build stability, confidence, and long-term capacity.
Ann has received ongoing support from Sunflower Services, helping her achieve key milestones in life. From securing more suitable accommodation to budgeting for social outings, her journey has been filled with growth and new experiences. A vibrant and social person with a deep love for music, especially Cher! Ann is rediscovering her love for swimming, exploring the community, and confidently enjoying life.
Ann’s journey with Sunflower Services has been life-changing. Last April, her Support Coordinator, Emma Danks, helped her secure more suitable accommodation, providing advocacy through the NDIS and DCJ housing for a great outcome.
Now, with support from Sophie Edwards, Ann stays on top of budgeting, making it easier to save for social activities. A recent highlight? A magical day at the Butterfly House with her Support Worker, Sarah.
She’s also rediscovered her love for swimming, returning to the ocean baths after 50 years to swim at sunrise. Another milestone was securing hearing aids, helping her feel safer and more connected in the community.
“Sunflower Services staff are warm, friendly, and approachable. I enjoy visiting the office and am very happy with all the support I receive.”
Experienced NDIS Psychosocial Recovery Coaches committed to guiding you with clarity, care, and confidence.
Kristen brings a wealth of experience and a deep passion for mental health support to her role at Sunflower. Originally from Portland, Oregon, she made the bold move to Australia in 2017, bringing with her a strong sense of community and a lifelong love of tacos (every Friday night, without fail!).
With a background as a Mental Health Peer Worker in SIL homes and as a Team Coordinator in a day centre for people with complex mental health needs, Kristen has seen firsthand the power of connection, creativity, and community. Now, as a Support Coordinator and Psychosocial Recovery Coach, she’s excited to continue empowering people to take the lead in their own journeys—offering support that’s grounded in authenticity, purpose and belonging.
When she’s not championing others, you’ll find her cooking up a Mexican feast or admiring cockatoos. Kristen is thrilled to be deepening her knowledge of local services and the NDIS, and most of all, she’s looking forward to the many people she’ll meet along the way.
Sophie holds a Cert IV in Disability and has over four years of experience working in the disability sector. Sophie is passionate about enhancing the lives of individuals with disabilities and empowering them to achieve their goals. Sophie excels in implementing effective support plans and collaborating closely with NDIS participants and service providers to ensure the best outcomes. Her in-depth understanding of NDIS guidelines allows her to navigate the system with ease, providing reliable guidance and support to those she serves. Committed to promoting independence and respecting each individual’s unique journey, Sophie communicates clearly and proactively, ensuring that her clients feel heard and supported. Always staying informed about policy changes and current NDIS trends, Sophie is dedicated to continuous learning and professional development. Her warm and approachable nature fosters a supportive environment where clients can thrive. With her expertise and passion for advocacy, Sophie is ready to make a meaningful impact within the NDIS community.
Emily-Jane has over 5 years experience in the sector and brings a wealth of expertise and a deep commitment to supporting individuals in need. Holding a Diploma in Community Services, she specializes in problem-solving and tackling a wide range of challenges with a positive and practical approach. Highly organised and detail-oriented, Emily-Jane is known for her comprehensive and client-centered approach, focusing on effective communication and strong advocacy. She has a deep understanding of both NDIS and community-based resources, and she excels at building strong, trusting relationships with the individuals she supports. With her compassionate, enthusiastic, and kind demeanour, Emily-Jane is passionate about making a meaningful difference in the lives of those she works with.
Sanisha is a dedicated Support Coordinator with strong experience across NDIS, mental health, crisis response and trauma informed practice. She supports participants with complex needs to stabilise, access the right services and feel confident navigating daily life. Her background includes domestic and family violence response, youth and family support, psychosocial disability and aged care.
With a Bachelor of Community Services specialising in child protection, case management, mental health and trauma aware practice, she brings a knowledgeable and empathetic approach to every participant she works with. Sanisha values clear communication, cultural sensitivity and person centred care, and is committed to creating safe, meaningful and sustainable outcomes for the people she supports.
Madison is currently completing a Diploma in Community Services and brings eight years of experience in the disability sector. She is passionate about supporting individuals with empathy and respect, always striving to create a safe and empowering environment. Outside of work, Madison enjoys sunshine, coffee, and spending time in nature.
With over 5 years of experience as a Support Coordinator, Tom brings a wealth of knowledge and expertise, particularly in managing complex NDIS issues. He is a goals-focused professional who thrives on building positive, empathetic connections with those he supports. Tom has more than 10 years of experience volunteering and working with people with disabilities, which further enhances his compassionate approach to support. Always eager to learn, Tom is currently expanding his skills by learning Spanish and Latin dance! Outside of work, he enjoys staying active through tennis and is actively involved in his local community and club, volunteering and coaching. Tom is a creative problem-solver who loves thinking outside the box to find effective solutions.
After more than two years of dedicated service with Sunflower Services as a Mental Health and Disability Support Worker, Mia has transitioned into her new role as a Support Coordinator/Psychosocial Recovery Coach. With a hands-on approach, Mia takes the time to connect with Participants, gaining a deep understanding of their needs and how to best navigate their NDIS plan. Holding a Diploma in Mental Health, Mia has experience working with individuals impacted by domestic violence and homelessness. She approaches her work with compassion, always maintaining a trauma-informed perspective. Outside of her professional life, Mia enjoys reading and spending time in nature. Her extensive experience with the NDIS and working with Participants with diverse psychosocial disabilities makes her an invaluable asset to the Sunflower team. We are thrilled to welcome the incredible Mia!
Katya studied a Bachelor of Psychology with a major in Counselling and has built her career around supporting others through difficult times. With a background in disability support and experience in crisis intervention, she brings empathy, calm, and trauma-informed care to all the work that she does. Outside of her work life, Katya loves to cook, loves spending time at the beach and hanging out with loved ones.
Alissa Hodges, a dedicated Specialist Support Coordinator and Psychosocial Recovery Coach, brings a wealth of expertise to her role. With a Bachelor of Psychology (Honours) and extensive experience at Sunflower Services, she’s adept at navigating the intricacies of complex mental health challenges. Alissa’s compassionate nature shines through in her work, offering kindness and empathy to those she supports. Her intelligence and skills make her a valuable asset in guiding individuals towards their journey of recovery and empowerment.
Meet Hannah Ennis, one of our Support Coordinators/Psychosocial Recovery Coaches in Adelaide! Hannah has a Certificate IV in Community Services, and has worked previously as a Disability Support Worker, Customer Liaison and Support Coordinator. Hannah prides herself on providing compassionate, holistic and authentic support to her Participants. Hannah is passionate about linking Participants with services that align with their support needs and goals. Hannah has a key focus on rapport building and ensuring her Participants feel comfortable and heard. Hannah’s interests outside of work include catching up with friends, hiking in new locations and reading! Welcome Hannah, we are so happy you are here.
Lauren began her career in the disability and mental health sector in 2007, bringing a wealth of experience across roles including telephone counsellor, support worker, project manager, support facilitator, support coordinator, and manager.
She has worked as a Support Coordinator since the introduction of the NDIS, with over seven years of experience supporting participants across Maitland and Newcastle.
Lauren’s favourite part of the role is meeting people from all walks of life and supporting them to grow, build resilience, and achieve their goals.
Outside of work: Lauren is a mum of two young children and a proud owner of a Whippet. She enjoys coffee, reading (and has been part of a book club for over five years), dance, and creative pursuits. She is also a qualified practitioner of Western Herbal Medicine and has a strong interest in holistic health and wellbeing.
Get a glimpse into the day-to-day lives of people thriving with tailored support from Sunflower Services. These stories highlight the trust, consistency and meaningful relationships that sit at the heart of everything we do.
Millie has been supporting Leighton and David at their ILO home for the past three months, and they’ve become the perfect team. With her dog Lola by her side, Millie has helped Leighton regain physical and mental strength, putting on much-needed weight and finding his spark again. After a recent fall, David has also benefited from Millie’s calm, consistent support. This video captures the bond they’ve built together and a day out enjoying the sun at Honeysuckle and highlights the trust and connection they’ve built through tailored ILO support.
At Sunflower Services, our team brings together experience, empathy, and a genuine drive to make a difference. We value connection, celebrate individuality, and work side by side to create the best outcomes for the people we support. Every person here plays a role in making our services feel personal, reliable, and trusted.
The Sunflower Standard reflects how we show up every day. It is our commitment to thoughtful support, steady guidance, and a level of care that goes beyond the basics. It shapes how we work with participants, families, and the wider community.
An NDIS psychosocial recovery coach is a specialist support funded under the NDIS for participants living with psychosocial disability. Recovery coaching focuses on building capacity, strengthening resilience, and helping participants coordinate the mental health and community supports needed to achieve their goals.
While both Support Coordination and PRC services assist with navigating the NDIS, psychosocial recovery coaching is specifically designed for people experiencing mental health challenges. It focuses more deeply on recovery planning, emotional resilience, service coordination across multiple systems, and long-term stability, alongside practical NDIS plan implementation.
Psychosocial recovery coaching is available to NDIS participants who have a psychosocial disability and have this support included in their plan. It is typically funded for individuals who require additional guidance to manage complex mental health supports and build capacity over time.
Psychosocial recovery coaching can include recovery planning, service coordination, crisis responsiveness, goal setting, skill development, and linking with mental health and community supports. The focus is on helping participants build confidence, structure, and independence within their daily lives.
Psychosocial recovery coaching is funded through the NDIS at the standard hourly rate set by the NDIS Pricing Arrangements. The cost depends on the level of support approved in your plan, and your recovery coach can explain how your funding is structured and used.
You can also refer to the NDIS Price Guide for the latest pricing information.