NDIS Psychosocial Recovery Coaching

NDIS psychosocial recovery coaching focused on capacity building, goal planning, and coordinated support for participants living with psychosocial disability.

Find this Service in Your Area

Choose your location to find a Psychosocial Recovery Coach near you.

Newcastle & Hunter, NSW

Gold Coast, QLD

Adelaide, SA

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NDIS recovery coaches supporting participants with mental health and daily living

Psychosocial Recovery Coaching Explained

Psychosocial Recovery Coaching is an NDIS-funded support designed to assist participants living with psychosocial disability to build capacity, strengthen independence, and work toward meaningful recovery goals. A dedicated NDIS psychosocial recovery coach supports you to navigate mental health challenges while developing practical strategies for daily life.

We provide Psychosocial Recovery Coaching across Newcastle & Hunter, Adelaide, and the Gold Coast.

Psychosocial recovery coaching is focused on helping you:

  • Build confidence in managing your mental health
  • Develop coping strategies and emotional resilience
  • Strengthen daily routines and practical life skills
  • Connect with clinical, community, and mainstream supports
  • Work toward personal recovery goals at your own pace
Ready To Find If We’re A Good Fit?
NDIS support worker and participant enjoying community outing video thumbnail
NDIS support worker and participant enjoying a community activity together

A Person-Centred Approach to Psychosocial Recovery Coaching

At Sunflower Services, psychosocial recovery coaching is built on consistency, empathy, and recovery-oriented practice. As an experienced NDIS psychosocial recovery coach provider, we focus on supporting participants living with psychosocial disability to build capacity, strengthen stability, and move toward meaningful long-term goals.

Our approach to psychosocial recovery coaching NDIS support is structured yet flexible. We work alongside you to understand your experiences, identify practical strategies, and create steady progress without pressure. Recovery is personal, and your support should reflect that. Our recovery coaches work closely alongside our Support Coordinators and Support Workers to ensure participants have a fully connected support network

How Our Psychosocial Recovery Coaching Process Works

Meet & Greet

Meet one of our friendly staff members & see if you will be a good match. Let the conversation flow and talk about all things Recovery, NDIS, life & more.

Access your NDIS Plan

Let’s take a look at your NDIS Plan & see how we can best help you utilise your plan.

Create a Recovery Plan

We’ll put together a comprehensive Recovery Plan that is individualised & personal to your needs.

Connect you to Service Providers

We’ll connect you with service providers that will help enable & aid the recovery. Assist with Functional Assessments for the next Plan review.

Periodical Support

We’ll support you weekly, fortnightly or monthly to help you achieve your NDIS recovery goals.

NDIS Plan Review

We’ll assist with your entire NDIS plan review.

Understanding The NDIS

Inside a PRC Session

Hear directly from our team as they explain how psychosocial recovery coaching sessions are structured, how goals are set, and how we tailor support to each individual’s recovery journey.

Get In Touch

Ready To Find If We’re A Good Fit?

We’re here to make support simple, personal, and effective. Book a call today and find out if we’re the right team for you.

Why Choose Sunflower Services for Psychosocial Recovery Coaching

Choosing the right NDIS psychosocial recovery coach is about more than qualifications. It is about finding a service that understands mental health, works confidently within the NDIS framework, and provides steady, consistent support over time. At Sunflower Services, our psychosocial recovery coaching is structured, professional, and grounded in genuine care. We focus on long term stability, practical progress, and helping participants build confidence as they navigate recovery within their community.

Experienced Mental Health Professionals

We provide qualified psychosocial recovery coaches with strong mental health and NDIS experience.

Structured & Goal-Focused Support

We build clear recovery plans that align with your goals and NDIS funding.

Strong Service Networks

We maintain trusted mental health and community connections to support your recovery.

Consistent, Reliable Guidance

We provide steady oversight and regular check-ins as your needs evolve.

NDIS disability support team members providing compassionate and reliable support

Understanding The NDIS

What is Psychosocial Recovery Coaching?

In this short video, Ally explains what psychosocial recovery coaching is and how it supports NDIS participants to build stability, confidence, and long-term capacity.

Happy clients

Meet Ann

Ann has received ongoing support from Sunflower Services, helping her achieve key milestones in life. From securing more suitable accommodation to budgeting for social outings, her journey has been filled with growth and new experiences. A vibrant and social person with a deep love for music, especially Cher! Ann is rediscovering her love for swimming, exploring the community, and confidently enjoying life.

Ann’s journey with Sunflower Services has been life-changing. Last April, her Support Coordinator, Emma Danks, helped her secure more suitable accommodation, providing advocacy through the NDIS and DCJ housing for a great outcome.

Now, with support from Sophie Edwards, Ann stays on top of budgeting, making it easier to save for social activities. A recent highlight? A magical day at the Butterfly House with her Support Worker, Sarah.

She’s also rediscovered her love for swimming, returning to the ocean baths after 50 years to swim at sunrise. Another milestone was securing hearing aids, helping her feel safer and more connected in the community.

Ann's Experience

Sunflower Services staff are warm, friendly, and approachable. I enjoy visiting the office and am very happy with all the support I receive.”

Sunflower Services staff are warm, friendly, and approachable.

NDIS participant Ann with support team celebrating progress and wellbeing

Our team

Meet our Psychosocial Recovery Coaches

Experienced NDIS Psychosocial Recovery Coaches committed to guiding you with clarity, care, and confidence.

Kristen Olsen

Support Coordinator / Psychosocial Recovery Coach

Kristen brings a wealth of experience and a deep passion for mental health support to her role at Sunflower. Originally from Portland, Oregon, she made the bold move to Australia in 2017, bringing with her a strong sense of community and a lifelong love of tacos (every Friday night, without fail!).

With a background as a Mental Health Peer Worker in SIL homes and as a Team Coordinator in a day centre for people with complex mental health needs, Kristen has seen firsthand the power of connection, creativity, and community. Now, as a Support Coordinator and Psychosocial Recovery Coach, she’s excited to continue empowering people to take the lead in their own journeys—offering support that’s grounded in authenticity, purpose and belonging.

When she’s not championing others, you’ll find her cooking up a Mexican feast or admiring cockatoos. Kristen is thrilled to be deepening her knowledge of local services and the NDIS, and most of all, she’s looking forward to the many people she’ll meet along the way.

  • Bachelors Degree
  • 5+ years experience

Sophie Edwards

Regional Lead Support Coordinator

Sophie holds a Cert IV in Disability and has over four years of experience working in the disability sector. Sophie is passionate about enhancing the lives of individuals with disabilities and empowering them to achieve their goals. Sophie excels in implementing effective support plans and collaborating closely with NDIS participants and service providers to ensure the best outcomes. Her in-depth understanding of NDIS guidelines allows her to navigate the system with ease, providing reliable guidance and support to those she serves. Committed to promoting independence and respecting each individual’s unique journey, Sophie communicates clearly and proactively, ensuring that her clients feel heard and supported. Always staying informed about policy changes and current NDIS trends, Sophie is dedicated to continuous learning and professional development. Her warm and approachable nature fosters a supportive environment where clients can thrive. With her expertise and passion for advocacy, Sophie is ready to make a meaningful impact within the NDIS community.

  • Cert IV
  • Cert III
  • 5+ years experience

Emily-Jane Whalley

Support Coordinator / Psychosocial Recovery Coach

Emily-Jane has over 5 years experience in the sector and brings a wealth of expertise and a deep commitment to supporting individuals in need. Holding a Diploma in Community Services, she specializes in problem-solving and tackling a wide range of challenges with a positive and practical approach. Highly organised and detail-oriented, Emily-Jane is known for her comprehensive and client-centered approach, focusing on effective communication and strong advocacy. She has a deep understanding of both NDIS and community-based resources, and she excels at building strong, trusting relationships with the individuals she supports. With her compassionate, enthusiastic, and kind demeanour, Emily-Jane is passionate about making a meaningful difference in the lives of those she works with.

  • Diploma
  • 5+ years experience

Sanisha Moktan

Support Coordinator / Psychosocial Recovery Coach

Sanisha is a dedicated Support Coordinator with strong experience across NDIS, mental health, crisis response and trauma informed practice. She supports participants with complex needs to stabilise, access the right services and feel confident navigating daily life. Her background includes domestic and family violence response, youth and family support, psychosocial disability and aged care.

With a Bachelor of Community Services specialising in child protection, case management, mental health and trauma aware practice, she brings a knowledgeable and empathetic approach to every participant she works with. Sanisha values clear communication, cultural sensitivity and person centred care, and is committed to creating safe, meaningful and sustainable outcomes for the people she supports.

  • Bachelors Degree
  • 5+ years experience

Madison Riley

Support Coordinator / Psychosocial Recovery Coach

Madison is currently completing a Diploma in Community Services and brings eight years of experience in the disability sector. She is passionate about supporting individuals with empathy and respect, always striving to create a safe and empowering environment. Outside of work, Madison enjoys sunshine, coffee, and spending time in nature.

  • Diploma

Tom Simpson

Support Coordinator / Psychosocial Recovery Coach

With over 5 years of experience as a Support Coordinator, Tom brings a wealth of knowledge and expertise, particularly in managing complex NDIS issues. He is a goals-focused professional who thrives on building positive, empathetic connections with those he supports. Tom has more than 10 years of experience volunteering and working with people with disabilities, which further enhances his compassionate approach to support. Always eager to learn, Tom is currently expanding his skills by learning Spanish and Latin dance! Outside of work, he enjoys staying active through tennis and is actively involved in his local community and club, volunteering and coaching. Tom is a creative problem-solver who loves thinking outside the box to find effective solutions.

  • 5+ years experience

Mia Ball

Support Coordinator / Psychosocial Recovery Coach

After more than two years of dedicated service with Sunflower Services as a Mental Health and Disability Support Worker, Mia has transitioned into her new role as a Support Coordinator/Psychosocial Recovery Coach. With a hands-on approach, Mia takes the time to connect with Participants, gaining a deep understanding of their needs and how to best navigate their NDIS plan. Holding a Diploma in Mental Health, Mia has experience working with individuals impacted by domestic violence and homelessness. She approaches her work with compassion, always maintaining a trauma-informed perspective. Outside of her professional life, Mia enjoys reading and spending time in nature. Her extensive experience with the NDIS and working with Participants with diverse psychosocial disabilities makes her an invaluable asset to the Sunflower team. We are thrilled to welcome the incredible Mia!

  • Diploma

Katya Stuck

Support Coordinator / Psychosocial Recovery Coach

Katya studied a Bachelor of Psychology with a major in Counselling and has built her career around supporting others through difficult times. With a background in disability support and experience in crisis intervention, she brings empathy, calm, and trauma-informed care to all the work that she does. Outside of her work life, Katya loves to cook, loves spending time at the beach and hanging out with loved ones.

  • Bachelors Degree

Alissa Hodges

Support Coordinator / Psychosocial Recovery Coach

Alissa Hodges, a dedicated Specialist Support Coordinator and Psychosocial Recovery Coach, brings a wealth of expertise to her role. With a Bachelor of Psychology (Honours) and extensive experience at Sunflower Services, she’s adept at navigating the intricacies of complex mental health challenges. Alissa’s compassionate nature shines through in her work, offering kindness and empathy to those she supports. Her intelligence and skills make her a valuable asset in guiding individuals towards their journey of recovery and empowerment.

  • Masters Degree
  • Bachelors Degree

Hannah Ennis

Support Coordinator / Psychosocial Recovery Coach

Meet Hannah Ennis, one of our Support Coordinators/Psychosocial Recovery Coaches in Adelaide! Hannah has a Certificate IV in Community Services, and has worked previously as a Disability Support Worker, Customer Liaison and Support Coordinator. Hannah prides herself on providing compassionate, holistic and authentic support to her Participants. Hannah is passionate about linking Participants with services that align with their support needs and goals. Hannah has a key focus on rapport building and ensuring her Participants feel comfortable and heard. Hannah’s interests outside of work include catching up with friends, hiking in new locations and reading! Welcome Hannah, we are so happy you are here.

  • Cert IV
  • 5+ years experience

Lauren Kingsley

Support Coordinator / Psychosocial Recovery Coach

Lauren began her career in the disability and mental health sector in 2007, bringing a wealth of experience across roles including telephone counsellor, support worker, project manager, support facilitator, support coordinator, and manager.

She has worked as a Support Coordinator since the introduction of the NDIS, with over seven years of experience supporting participants across Maitland and Newcastle.

Lauren’s favourite part of the role is meeting people from all walks of life and supporting them to grow, build resilience, and achieve their goals.

Outside of work: Lauren is a mum of two young children and a proud owner of a Whippet. She enjoys coffee, reading (and has been part of a book club for over five years), dance, and creative pursuits. She is also a qualified practitioner of Western Herbal Medicine and has a strong interest in holistic health and wellbeing.

  • 5+ years experience
  • Management experience

Moments That Matter

Real stories, Genuine Connections

Get a glimpse into the day-to-day lives of people thriving with tailored support from Sunflower Services. These stories highlight the trust, consistency and meaningful relationships that sit at the heart of everything we do. 

NDIS support worker with ILO participants building connection and daily support

Life at Home Supporting Leighton and David

Millie has been supporting Leighton and David at their ILO home for the past three months, and they’ve become the perfect team. With her dog Lola by her side, Millie has helped Leighton regain physical and mental strength, putting on much-needed weight and finding his spark again. After a recent fall, David has also benefited from Millie’s calm, consistent support. This video captures the bond they’ve built together and a day out enjoying the sun at Honeysuckle and highlights the trust and connection they’ve built through tailored ILO support.

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NDIS disability support team providing trusted and personalised services

our team

More than just friendly faces

At Sunflower Services, our team brings together experience, empathy, and a genuine drive to make a difference. We value connection, celebrate individuality, and work side by side to create the best outcomes for the people we support. Every person here plays a role in making our services feel personal, reliable, and trusted.

The Sunflower Standard

The Sunflower Standard reflects how we show up every day. It is our commitment to thoughtful support, steady guidance, and a level of care that goes beyond the basics. It shapes how we work with participants, families, and the wider community.

Psychosocial Recovery Coaching FAQ's