Tessa is a seasoned mental health worker with a Bachelor of Social Science from Newcastle University. She has extensive experience in trauma-informed practice, having previously managed youth houses under DCJ contracts. As a strong advocate for her NDIS participants, Tessa prioritizes their needs, consistently placing them at the forefront of her work. Tessa’s calming and strength-based approach enables her to appropriately manage challenging behaviors while prioritizing her clients’ well-being. Her skills in these areas make her an asset to any team or program.

Tahlia is a dedicated Case Worker at Sunflower Services, bringing over five years of hands-on experience in the care industry. Tahlia has a can-do attitude and always finds a solution! Her journey began as a support worker, where her genuine compassion and upbeat, bubbly nature made a lasting impact on the people she supported. She later expanded her skill set as a rostering coordinator, gaining valuable insight into the behind-the-scenes coordination that ensures quality care.

Now, in her role as a case worker, Tahlia continues to advocate for individuals to feel heard, respected, and valued. She is especially passionate about mental health and takes pride in creating a safe, empowering space for the people she works with. Her positive energy and commitment to person-centered support make her an invaluable part of the Sunflower team.

Simone brings a wealth of experience to the team, with a long-standing background in the community services sector. Formerly an Operations Manager, she now draws on her extensive knowledge of trauma-informed care and service delivery in her role as House Manager. Known for her calm and supportive nature, Simone creates a sense of ease and reassurance for both clients and staff, making her an invaluable part of the team.

Brock is stepping into the role of House Manager with a wealth of experience and a strong commitment to quality care. With years of hands-on work in child protection, support work, and house management, Brock brings an exceptional blend of leadership, compassion, and practical skill to the Sunflower team.

Throughout his career, Brock has developed a reputation for being calm under pressure, solution-focused, and deeply dedicated to the wellbeing of the people he supports. His background in child protection has given him a strong understanding of complex behaviour, trauma-informed practice, and the importance of creating safe, stable environments.

Brock’s experience as both a Support Worker and House Manager means he understands support from every angle, from building genuine rapport with participants to ensuring smooth, organised operations within a home. His approachable nature, reliability, and steady leadership style make him a natural fit for guiding teams and fostering positive, person‑centred environments.

Brock is committed to empowering participants, supporting staff, and ensuring every home runs with warmth, structure, and respect.

Jess began her journey with Sunflower Services as a Support Worker, quickly demonstrating a natural ability to connect with participants and uphold the highest standard of care. Through her dedication and consistent performance, she progressed into a Key Worker role, Senior Key Worker role, and now leads as a House Manager within the organisation.

Jess is known for her calm, gentle approach and her unwavering commitment to the Sunflower standard in everything she does. She brings a strong sense of empathy, professionalism, and reliability to her work, ensuring participants feel safe, supported, and understood.

Jess excels in coordination, communication, and maintaining structure across her caseload. Her attention to detail and proactive mindset makes her a valued leader within the team and a trusted support for both participants and staff.

Sophie brings warmth, energy, and a genuine passion for people to her role as House Manager. Before returning to Australia in 2025, Sophie ran her own dance business in the UK, teaching salsa and Latin dance alongside her dance partner — a venture that speaks volumes about her initiative and love of community.

Outside of work, Sophie is an avid hiker with a soft spot for trails that reward you with sweeping views or a hidden waterfall. She loves to travel — having visited 25 countries and called three of them home — and brings that same spirit of curiosity and adaptability to everything she does. In the kitchen, Sophie prefers creativity over cookbooks, and at the end of a busy day you’ll find her on the yoga mat, where mindfulness keeps her grounded in a fast-paced field. She’s also proudly a cat person.