NDIS support work delivered by experienced disability support workers, focused on practical daily assistance, independence, and consistent, person-centred care.
Choose your location to find a support worker near you.
At Sunflower Services, our approach to NDIS support work is structured, reliable, and built around genuine relationships. We understand that disability support work is not just about completing tasks. It is about building trust, encouraging independence, and delivering consistent, high-quality support that aligns with your goals. Every support worker in our team is carefully matched, professionally trained, and committed to providing person-centred care that strengthens confidence in daily life and the wider community.
We’re here to make support simple, personal, and effective. Book a call today and find out if we’re the right team for you.
NDIS support work is built around real life, not rigid schedules. It’s about practical assistance that helps you move through your day with more confidence, stability, and choice. Whether support happens at home or out in the community, the focus is always on meaningful participation and steady progress. Our Support feels practical, empowering, and consistent.
Support to attend appointments, social groups, events, or activities that keep you connected and engaged.
Assistance with groceries, clothing, pharmacy visits, and everyday errands to maintain independence.
Support with planning, preparing, and cooking meals that suit your preferences and dietary needs.
Help with light cleaning, organising, and maintaining a safe and comfortable home environment.
Encouragement to attend sports, hobbies, cafés, or cultural activities that build confidence and connection.
Structured assistance with routines, organisation, and building healthy habits for long-term stability.
The right disability support worker can make a meaningful difference in how confident and comfortable you feel each day. Consistency, communication, and the right personality fit are just as important as practical skills.
At Sunflower Services, our NDIS support work is delivered by carefully selected support workers who value reliability, respect, and person-centred care. We focus on building steady, long-term support relationships that create real progress, not just short-term assistance.Many of our participants also benefit from complementary services like Support Coordination or Psychosocial Recovery Coaching to build a fuller picture of support.
Mark is a kind and wonderful 47-year-old man who lives in Kurri Kurri with his mother, Anne. Mark, who has been living with diagnoses of Intellectual Disability and Mood Affective Disorder, has been part of the Sunflower community for over two years – and what an incredible journey it’s been!
Our support workers in Newcastle have worked closely with Mark, helping him regulate his emotions and navigate significant life changes, such as the loss of his father and his beloved dog, Candy. Through our dedicated disability support work, Mark has shown amazing resilience and has built strong bonds with his team.
Mark often says he has the strongest team in all of Sunflower, and his journey is a true reflection of how impactful support work in Newcastle can be. Seeing Mark shine and thrive with the support of his team is why we do what we do.
At Sunflower Services, every Support Work Participant is supported by a dedicated Case Worker. This means there is always someone overseeing the bigger picture, not just the day-to-day shifts.
For Participants with complex or trauma-related needs, this consistency helps create support that feels safe, stable, and genuinely personalised. If you’d like to understand more about our team and approach, visit our About Us page. Case Workers are non-billable and available Monday to Friday, acting as a steady point of contact for Participants, Support Workers, and everyone involved in the support network.
Our Case Work Model is designed to feel consistent, responsive, and empowering.
Dedicated Case Workers providing consistent oversight, support, and communication across your entire journey.
Kayla Earle, the National Case Work Manager at Sunflower Services, holds a Psychology Bachelor’s Degree and an Advanced Post-graduate in Psychology. Radiating positivity and warmth, she’s a beacon of support for Sunflower Services Participants. Kayla’s outgoing nature and great sense of humour creates an inviting environment where individuals feel comfortable sharing their journeys and planning future supports in their communities. With her deep understanding of human behaviour, she approaches her work with empathy and dedication. Kayla’s goal is to make a meaningful difference in the lives of others, serving as both a professional resource and a trusted friend along their journey.
Meet our amazing Case Worker Carlye! Carlye is our first Case Worker in Adelaide and is bringing our excellent Mentoring standard to SA. Carlye brings a breathe of fresh air to the industry with a recent Bachelors of Psychology (Honours), specialising in cognitive neuroscience. Carlye is passionate about the psychosocial disability space, empowering her Participants to achieve their goals and enhance their quality of life. Carlye’s strengths are based in communication, and a down-to-earth, person-centric approach. Carlye builds strong, trusting relationships in those she supports and leads, ensuring they feel heard, valued and supported. Carlye’s interests include travelling, playing hockey and visiting the beach! Carlye is a valued and appreciated new member of our Sunflower team.
Katie is our dedicated and bright Senior Case Worker, overseeing our Newcastle Case Work team. In her role, Katie focuses on building strong, supportive relationships with our Participants and ensuring their journey is guided by empathy and understanding.
With a Diploma in Community Services and a background in Employment Facilitation, Katie brings a compassionate, nurturing approach to her work. She is dedicated to making a meaningful difference in the lives of Participants, offering a strong sense of connection and support along the way. Known for her kind, empathetic and young nature, Katie thrives on creating a safe space for Participants to feel heard and valued.
Growing up in a rural area, Katie developed a deep love for animals and a strong connection to nature. With her caring attitude and commitment to the well-being of others, Katie plays an integral role in supporting and empowering our Participants as they navigate their unique journeys.
Calia brings a wealth of knowledge and experience to her role as a Case Worker, holding a Bachelor of Social Work and over five years of experience in child protection as a case worker and a youth worker. Calia has a kind, informed and genuine approach that allows her to build strong connections with her Participants, and oversee her caseload with expertise and clarity. Calia is passionate about building strong, trusting relationships with clients, offering personalised support to help individuals overcome challenges and achieve their goals.
With a focus on empathy and respect, Calia creates a safe space where clients feel heard and empowered. Outside of work, Calia enjoys going to the beach, socialising with friends and going to the gym. Always committed to growth, Calia strives to enhance their skills to provide the best possible support to those they serve.
Tahlia is a dedicated Case Worker at Sunflower Services, bringing over five years of hands-on experience in the care industry. Tahlia has a can-do attitude and always finds a solution! Her journey began as a support worker, where her genuine compassion and upbeat, bubbly nature made a lasting impact on the people she supported. She later expanded her skill set as a rostering coordinator, gaining valuable insight into the behind-the-scenes coordination that ensures quality care.
Now, in her role as a case worker, Tahlia continues to advocate for individuals to feel heard, respected, and valued. She is especially passionate about mental health and takes pride in creating a safe, empowering space for the people she works with. Her positive energy and commitment to person-centered support make her an invaluable part of the Sunflower team.
Abigail is a valued member of the Case Worker team who holds a Bachelor of Psychological Science Honours and brings a wealth of knowledge and experience to her role. With a background in the creative arts, Abigail has worked extensively with children as a flute tutor and dance teacher, using her passion for music and movement to foster growth and expression.
Abigail is known for her vibrant, approachable demeanor and her passion towards building genuine, trusting relationships with the individuals she works with. Her ability to connect with others on a personal level, combined with her deep understanding of psychological principles, allows her to offer both professional guidance and a safe, welcoming space for individuals to share their experiences and aspirations. Through her dedication, empathy, and love for the arts, she strives to make a meaningful and lasting impact on the lives of others.
Outside of work, Abigail thoroughly enjoys performing musical excerpts on her flute and dancing with friends at social and local events. We’re excited to have Abigail on board and look forward to the positive energy and expertise she brings to the Sunflower Services team!
Jordy is currently studying a Bachelor of Psychology and brings a genuine passion for supporting others. With a background as an Assistant in Nursing, Jordy is skilled in personal care, manual handling, and clinical procedures.
Jordy enjoys guiding Support Workers in these areas, helping build their confidence and skills to ensure clients with both psychosocial and physical disabilities receive the highest standard of care. Jordy is known for her calm, methodical approach and strong communication, always putting Participant outcomes at the centre of everything she does.
Kelsea holds a Bachelor of Social Science (Human Services) and Psychology, and has always felt drawn to supporting others. With over four years of experience as a Support Worker and group respite facilitator, she brings a wealth of knowledge and compassion to her role.
Kelsea has also worked in a Special Education Unit within a primary school, further strengthening her commitment to strengths-based, person-centred care. Known for her inclusivity and thoughtful focus, Kelsea is a great listener who takes pride in doing everything with quality and heart.
Maddie is currently completing a Bachelor of Counselling and brings a strong sense of purpose and compassion to her work in the community sector. Her professional background includes extensive experience as a Support Worker and as a Behavioural Therapy Assistant, where she supported individuals with diverse needs across a range of settings.
Maddie is passionate about delivering strengths-based, person-centred support that empowers individuals to work toward their goals. Maddie is committed to meeting people where they are, building trust, and fostering meaningful progress through tailored interventions and genuine connection.
Paige holds a Bachelor of Psychological Science with a Minor in Justice Studies and has a genuine passion for supporting vulnerable communities, particularly Indigenous Australians.
Paige was a Support Worker with Sunflower Services for several years, prior to being offered her current role as Case Worker! Paige brings a warm, personable approach and a strong understanding of what Participants need to feel supported and empowered.
Naturally organised and structured (a true eldest daughter trait!), Paige creates a calm, reliable presence for the people she works with. Outside of work, she loves getting lost in fantasy novels, trying new cafés, and spending time by the beach.
Paige is excited to walk alongside Participants as they build their capacity and to nurture strong, positive relationships with everyone involved in their support.
Get a glimpse into the day-to-day lives of people thriving with tailored support from Sunflower Services. These stories highlight the trust, consistency and meaningful relationships that sit at the heart of everything we do.
Millie has been supporting Leighton and David at their ILO home for the past three months, and they’ve become the perfect team. With her dog Lola by her side, Millie has helped Leighton regain physical and mental strength, putting on much-needed weight and finding his spark again. After a recent fall, David has also benefited from Millie’s calm, consistent support. This video captures the bond they’ve built together and a day out enjoying the sun at Honeysuckle and highlights the trust and connection they’ve built through tailored ILO support.
The Sunflower Standard reflects how we show up every day. It is our commitment to thoughtful support, steady guidance, and a level of care that goes beyond the basics. It shapes how we work with participants, families, and the wider community.
At Sunflower Services, our team brings together experience, empathy, and a genuine drive to make a difference. We value connection, celebrate individuality, and work side by side to create the best outcomes for the people we support. Every person here plays a role in making our services feel personal, reliable, and trusted.
