Whether you need a little guidance or full-scale coordination, our team is here to support you every step of the way. Let’s explore the right level of support for you.
Sunflower Services Support Coordination allows participants to become connected, and get the most out of their NDIS plan and funding. NDIS Coordinators will do more than get you connected to relevant service providers; they will work with you in a person-centred framework, get to know you, your individual goals, personality and unique interests.
Sunflower Support Coordinators have extensive knowledge and experience in both mental health and disability support services. We can help with:
Explaining your NDIS plan and helping you achieve your NDIS goals
Connecting you with relevant and trustworthy services in your area
Fund Management and Utilisation – ensuring funds are being spent within budget, and spent effectively to suit your needs and wants
Administration, Risk Assessment and Coordination, Management Plans, Plan Review Reporting and Documentation
Attending your meetings with you
Reviews and regular Check-ins
Collection of Service Agreements and ensure compliance of services
Exploring Respite/STA
Negotiating and finding suitable Support Workers
Exploring housing
Being there for you in times of Crisis.
Our staff are properly trained in the NDIS and Trauma Informed Practice.
We value people over anything else.
We are a small and personalised business that is here to inspire real change and autonomy in our community.
We take on feedback seriously and will do what we can to deliver the most personable and quality service.
We empower you to exercise your choice and control and we will manage your services the way you want us to.
We go by the NDIS Standard Hourly Rate for Support Coordination: $100.14 P/H.
Sunflower Services is a beacon of therapeutic support in the realm of NDIS Specialist Support Coordination, with a specialised focus on forensic and complex mental health. We are dedicated to facilitating transformative journeys and fostering brighter tomorrows.
NDIS Specialist Support Coordination is a highly specialised field, and at Sunflower Services, it’s our expertise.
This tailored service is designed to empower individuals facing complex mental health challenges by connecting them with the right resources, accommodation options, therapies, and NDIS service providers. We understand that each individual’s path is unique, and our mission is to navigate this intricate landscape with precision. Sunflower Services has built trusted partnerships and connections with both mainstream and non-mainstream providers and community service organisations to assist with getting Participants the right support from day one.
We take pride in our ability to navigate the intricate landscape of forensic and complex mental health, helping individuals not only access the support they need but also guiding them towards a life of greater independence and fulfillment. Our team comprises skilled professionals who are deeply passionate about their work, and we bring this unwavering dedication to every participant’s journey.
At Sunflower Services, we’re not just a service provider; we’re a supportive partner on your path to recovery. We believe that everyone deserves an opportunity to thrive, and we’re here to help make that a reality.
Welcome to a new era of therapeutic support, where your well-being is our utmost priority.
Understanding and managing an NDIS plan can feel overwhelming, especially when juggling multiple providers, funding options, and support services. That’s where Support Coordination comes in.
At Sunflower Services, we help participants make the most of their NDIS funding by connecting them with the right supports, coordinating services, and ensuring they receive the care they need. Support Coordination is available at three levels, each tailored to different levels of need.
Whether you need a little guidance or full-scale coordination, our team is here to support you every step of the way. Let’s explore the right level of support for you.
Support Coordination Client
Jacob receives Level 2 Support Coordination through Sunflower Services with Sophie Edwards, who helps manage his therapies and support for physical recovery. Together, they’re working towards his goal of living independently. A true embodiment of the Sunflower vibe, Jacob brightens our office with his energy, fun, and laughter.
I’m 23 years old and love staying active—whether it’s hitting the gym, spending time at the beach, or hanging out with mates. I’m a laid-back guy with a passion for footy, and the Newcastle Knights are my team.
After contracting Streptococcus Pneumonia Meningoencephalitis in August 2023, my Support Coordinator, Sophie Edwards, successfully engaged a dedicated team of therapists to support my transition home. This team included Occupational Therapist Emily (Sakura), Physiotherapist Emma (Levaro), Speech Pathologist Kim (Engage VR), and Case Worker Zaid (Sunflower Services). More recently, Sophie has also helped me take the next step toward moving out, with the support of Sunflower’s Accommodation Manager Tess.
“The transition has been smooth and welcoming, and the support from the Sunflower team has been incredible. My Sunflower CoS and Support Workers (shout out: Bec, Cam, and Adam), consistently go above and beyond and my Case Worker, Zaid, has been outstanding.
I couldn’t have asked for a better team backing me!”
Support Coordination Client
Ann has received ongoing support from Sunflower Services, helping her achieve key milestones in life. From securing more suitable accommodation to budgeting for social outings, her journey has been filled with growth and new experiences. A vibrant and social person with a deep love for music, especially Cher! Ann is rediscovering her love for swimming, exploring the community, and confidently enjoying life.
Ann’s journey with Sunflower Services has been life-changing. Last April, her Support Coordinator, Emma Danks, helped her secure more suitable accommodation, providing advocacy through the NDIS and DCJ housing for a great outcome.
Now, with support from Sophie Edwards, Ann stays on top of budgeting, making it easier to save for social activities. A recent highlight? A magical day at the Butterfly House with her Support Worker, Sarah.
She’s also rediscovered her love for swimming, returning to the ocean baths after 50 years to swim at sunrise. Another milestone was securing hearing aids, helping her feel safer and more connected in the community.
“Sunflower Services staff are warm, friendly, and approachable. I enjoy visiting the office and am very happy with all the support I receive.”
Jake has an autism diagnosis and requires speech therapy, occupational therapy, and in-home support workers. His parents struggle to keep up with coordinating these services, ensuring funding is used correctly, and navigating the complex NDIS system. A Level 2 Support Coordinator steps in to organise everything, and engage the appropriate services.
Managing relationships with therapists, social workers, and support workers.
Helping in challenging situations, such as when a provider cancels unexpectedly.
Ensuring appropriate funding provision and supporting efficient use of funds in line with participant goals and assistance in identifying the need for, and facilitating, NDIS plan reviews.
Level 3 Specialist Support Coordination provides expert assistance for participants with complex, high-risk needs, including severe disabilities, mental health conditions, and homelessness. Our Specialist Support Coordinators advocate for participants, help navigate barriers to essential services, and coordinate both NDIS Specialist Support Coordination and mainstream supports.
Our Level 3 Specialist Support Coordination team works closely with professionals to ensure services align, assisting with the management of complex situations and empowering participants to build long-term independence through a capacity-building approach.
Emily has a schizophrenia diagnosis and is at risk of homelessness due to unstable housing. She struggles to engage with services and has difficulty maintaining treatment. A Sunflower Services Level 3 Specialist Support Coordinator works intensively with her to find stable supported accommodation (in this case, SIL), liaise with mental health professionals, link with appropriate crisis services and ensure an intervention plan is developed and implemented to reduce or prevent the reoccurrence of crises and emergency in the future.
Supporting people with high-risk mental health conditions, homelessness, or involvement with other government and mainstream services.
Support liaising and navigating a range of systems including NDIS, Centrelink, Guardianship Bodies, Community Corrections, Justice and more.
Developing strategies to stabilise a participant’s life and ensure long-term success.
Specialist Support Coordinators assist participants with complex mental health conditions, psychosocial disabilities, and crisis intervention needs. Our team provides expert support to stabilise care, connect with specialists, and manage long-term support, ensuring participants receive the right NDIS and mainstream services.
NDIS Specialist Support Coordination assists participants at risk of homelessness, transitioning from hospitals or justice settings, aiming to live independently, or seeking to secure Specialist Disability Accommodation (SDA), Individualised Living Options (ILO), or Supported Independent Living (SIL).
Specialist Support Coordination manages care for participants with severe physical disabilities, degenerative conditions, or complex therapy requirements. We coordinate multiple specialists, equipment needs, and long-term health planning to ensure comprehensive support.
Level 3 Support Coordination works alongside the NDIS, Centrelink, the Justice System, Guardianship bodies, hospitals, medical professionals, schools, allied health, support services, and advocacy organisations to ensure participants receive appropriate funding, representation, assistance, and support.