Join The Team

At Sunflower Services, we are committed to delivering high‑quality, person‑centred support that empowers people with disabilities to live fulfilling and independent lives. As we continue to grow, we are seeking a proactive and detail‑focused Rostering Coordinator to join our team.

This is an exciting opportunity for someone who thrives in a fast‑paced environment and enjoys working collaboratively to ensure seamless service delivery for participants across SIL, ILO, Community Access, and Respite programs.

About the role

As the Rostering Coordinator, you will play a key role in maintaining accurate, efficient, and participant‑focused staff rosters across our services. Your work will directly support continuity of care by ensuring the right team members are matched to the right participants at the right time.

You will manage roster changes, fill staffing gaps, respond to last‑minute adjustments, and work closely with House Managers, Case Workers, and operational teams to ensure all rostering practices meet compliance, award requirements, and organisational standards.

Key responsibilities

• Develop, maintain, and adjust rosters that align with participant needs and operational requirements.
• Ensure roster compliance with the SCHADS Award, NDIS requirements, and organisational policies.
• Allocate shifts based on staff availability, qualifications, skills, and participant preferences.
• Respond to staffing changes, cancellations, and emergencies to maintain continuity of care.
• Monitor working hours, overtime, leave balances, and allowances to support workforce wellbeing and compliance.
• Collaborate with internal stakeholders to address staffing gaps and service needs.
• Maintain accurate records and documentation across all rostering systems and communication channels.
• Utilise CRM and rostering software effectively (e.g., ShiftCare).

About you

• Experience in the disability or NDIS sector.
• Demonstrated experience in rostering within a dynamic environment.
• Strong understanding of NDIS support types (SIL, ILO, Community Access, STA/Respite).
• Excellent communication skills and the ability to build strong working relationships.
• High attention to detail with strong organisational and problem‑solving abilities.
• Confidence using rostering systems and Microsoft Office.

Desirable

• Certificate III/IV in Disability, Community Services, or a related field.
• Understanding of SCHADS Award and NDIS Practice Standards.
• First Aid and CPR certification.
• Valid Working With Children Check.

Why join us?

• A supportive, values‑driven organisation that genuinely cares about staff wellbeing.
• Supportive team with development opportunities.
• Meaningful work supporting employee experience in a growing organisation.
• Monthly team lunches.
• Birthday Day Off for your birthday.
• Incredible team culture and regular bonding activities.
• Work‑from‑home opportunities (where operationally appropriate).
• The opportunity to make a real impact in the lives of participants and their families.
• A collaborative team environment where your ideas and initiative are welcomed.
• Ongoing development and career growth opportunities.

Ready to apply?

If you are passionate about delivering high‑quality support and thrive in a collaborative, people‑focused environment, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and interest in the role.

At Sunflower Services, we are committed to delivering high‑quality, person‑centred support that empowers people with disabilities to live fulfilling and independent lives. As we continue to grow, we are seeking a proactive and detail‑focused Rostering Coordinator to join our team.

This is an exciting opportunity for someone who thrives in a fast‑paced environment and enjoys working collaboratively to ensure seamless service delivery for participants across SIL, ILO, Community Access, and Respite programs.

About the role

As the Rostering Coordinator, you will play a key role in maintaining accurate, efficient, and participant‑focused staff rosters across our services. Your work will directly support continuity of care by ensuring the right team members are matched to the right participants at the right time.

You will manage roster changes, fill staffing gaps, respond to last‑minute adjustments, and work closely with House Managers, Case Workers, and operational teams to ensure all rostering practices meet compliance, award requirements, and organisational standards.

Key responsibilities

• Develop, maintain, and adjust rosters that align with participant needs and operational requirements.
• Ensure roster compliance with the SCHADS Award, NDIS requirements, and organisational policies.
• Allocate shifts based on staff availability, qualifications, skills, and participant preferences.
• Respond to staffing changes, cancellations, and emergencies to maintain continuity of care.
• Monitor working hours, overtime, leave balances, and allowances to support workforce wellbeing and compliance.
• Collaborate with internal stakeholders to address staffing gaps and service needs.
• Maintain accurate records and documentation across all rostering systems and communication channels.
• Utilise CRM and rostering software effectively (e.g., ShiftCare).

About you

• Experience in the disability or NDIS sector.
• Demonstrated experience in rostering within a dynamic environment.
• Strong understanding of NDIS support types (SIL, ILO, Community Access, STA/Respite).
• Excellent communication skills and the ability to build strong working relationships.
• High attention to detail with strong organisational and problem‑solving abilities.
• Confidence using rostering systems and Microsoft Office.

Desirable

• Certificate III/IV in Disability, Community Services, or a related field.
• Understanding of SCHADS Award and NDIS Practice Standards.
• First Aid and CPR certification.
• Valid Working With Children Check.

Why join us?

• A supportive, values‑driven organisation that genuinely cares about staff wellbeing.
• Supportive team with development opportunities.
• Meaningful work supporting employee experience in a growing organisation.
• Monthly team lunches.
• Birthday Day Off for your birthday.
• Incredible team culture and regular bonding activities.
• Work‑from‑home opportunities (where operationally appropriate).
• The opportunity to make a real impact in the lives of participants and their families.
• A collaborative team environment where your ideas and initiative are welcomed.
• Ongoing development and career growth opportunities.

Ready to apply?

If you are passionate about delivering high‑quality support and thrive in a collaborative, people‑focused environment, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your experience and interest in the role.

Join Sunflower Services, an emerging NDIS provider in New South Wales, South Australia and Queensland, where we are dedicated to fostering a supportive environment for both our clients and our team members. We operate with a commitment to trauma-informed care, tailoring our approach to meet the unique needs of each individual we support while ensuring their NDIS goals are achieved.

As a boutique NDIS provider specialising in mental health support, we offer more than just a job – we provide a fulfilling career opportunity with a team of compassionate, knowledgeable, and caring team leaders and caseworkers. With us, you'll have the chance to grow both personally and professionally, supported by comprehensive online mental health training and opportunities for advancement within the company.

We are seeking empathetic, resilient, and dynamic individuals to join our team, where previous experience in mental health is highly valued due to the nuanced nature of the work.  

As a Mental Health and Disability Mentor at Sunflower Services, your responsibilities will include engaging clients in community activities, maintaining accurate case notes, facilitating therapeutic conversations, and assisting clients in achieving their NDIS goals. You'll work collaboratively within a multidisciplinary team to ensure the best outcomes for our clients while advocating for their rights and autonomy.

Examples of your job roles include:

• Domestic duties including assistance with light cleaning, cooking, meal preparations and transport.
• Implementing data for allied health professionals and data collection 
• Uplifting, calming, trauma-informed and positive conversations 
• A commitment to helping Participants achieve their NDIS goals
• Following the Case Management Plan 
• Following a Behavioural Support Plan 
• Working within a multidisciplinary team of passionate individuals 
• Maintain professional documentation, incident reports, and participant progress notes.
• Working closely within a multidisciplinary team of passionate individuals including the clinical team, House Managers, families, and guardians.

To succeed in this role, you'll need to demonstrate experience in mental health, hold relevant certifications such as WWCC, First Aid, and NDIS Worker Screening Check, and possess a valid driver's license with access to your own car and comprehensive car insurance.

Why work at Sunflower Services:

• Make a meaningful impact on the life of an individual with complex needs while working with a supportive team.
• Professional development opportunities.
• Flexible hours and a rewarding work environment.
• Competitive salary and benefits package.
• Join a trauma-informed, supportive team committed to high-quality care and positive outcomes for participants.

If you're passionate about making a positive impact and are ready to embark on a fulfilling career journey with Sunflower Services, we encourage you to apply and join us in our mission to empower individuals with mental health challenges and disabilities to live their best lives.  

We are seeking empathetic, resilient, and dynamic individuals to join our Adelaide team! We are hiring for all areas of Adelaide, including Southern and CBD suburbs.

Experience is not necessary!

Join Sunflower Services, an emerging NDIS provider in New South Wales, South Australia and Queensland, where we are dedicated to fostering a supportive environment for both our clients and our team members. We operate with a commitment to trauma-informed care, tailoring our approach to meet the unique needs of each individual we support while ensuring their NDIS goals are achieved.

As a boutique NDIS provider specialising in mental health support, we offer more than just a job – we provide a fulfilling career opportunity with a team of compassionate, knowledgeable, and caring team leaders and caseworkers. With us, you'll have the chance to grow both personally and professionally, supported by comprehensive online mental health training and opportunities for advancement within the company.

As a Mental Health and Disability Mentor at Sunflower Services, your responsibilities will include engaging clients in community activities, maintaining accurate case notes, facilitating therapeutic conversations, and assisting clients in achieving their NDIS goals. You'll work collaboratively within a multidisciplinary team to ensure the best outcomes for our clients while advocating for their rights and autonomy.

Examples of your job roles include:

• Domestic duties including assistance with light cleaning, cooking, meal preparations and transport.
• Implementing data for allied health professionals and data collection 
• Uplifting, calming, trauma-informed and positive conversations 
• A commitment to helping Participants achieve their NDIS goals
• Following the Case Management Plan 
• Following a Behavioural Support Plan 
• Working within a multidisciplinary team of passionate individuals
• Maintain professional documentation, incident reports, and participant progress notes
• Working closely within a multidisciplinary team of passionate individuals including the clinical team, House Managers, families, and guardians.

To succeed in this role, you'll need to demonstrate experience in mental health, hold relevant certifications such as vaccination certificates, WWCC, police clearance, and NDIS Worker Screening Check, and possess a valid driver's license with access to your own car and comprehensive car insurance.

Why work at Sunflower Services:

• Make a meaningful impact on the life of an individual with complex needs while working with a supportive team.
• Professional development opportunities.
• Flexible hours and a rewarding work environment.
• Competitive salary and benefits package.
• Join a trauma-informed, supportive team committed to high-quality care and positive outcomes for participants

• If you are passionate about making a positive impact and are ready to embark on a fulfilling career journey with Sunflower Services, we encourage you to apply and join us in our mission to empower individuals with mental health challenges and disabilities to live their best lives.