NDIS Psychology for Complex Mental Health | Sunflower Services

Psychology that walks alongside you

NDIS psychology for people living with complex mental health and psychosocial disability. Delivered by Sunflower Services, a registered NDIS provider, and joined up with our recovery coaching, support coordination and occupational therapy.

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What is NDIS psychology?

What does good support look like when life feels complicated?

For us, it starts with listening: to your story, your strengths and what matters most to you.

Psychology through the NDIS helps you build skills and confidence for everyday life. That might mean managing emotions, coping with stress, keeping routines, connecting with people or getting out into your community. Every session links back to your NDIS goals.

It works alongside your mental health care, not instead of it. If you have a GP, psychiatrist or Medicare-funded psychologist, they keep looking after your treatment. We focus on how your mental health affects daily life, and what helps you live it your way.

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What we offer

Our NDIS psychology supports

Every support is tailored to you and linked to your NDIS goals.

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Assessments and reports

We look at how your mental health affects everyday life, using conversation and evidence-based tools. Clear, plain-language reports set out your needs and recommended supports, ready for NDIS plan reviews and reassessments.

Individual therapy

One-to-one sessions that build practical skills for managing emotions, stress and worry, solving problems and growing confidence, using evidence-based approaches.

Everyday routines

Strategies for the day-to-day: sleep and routines, planning your week, managing appointments, and staying on track when things get hard.

Relationships and connection

Support to build and keep relationships, set healthy boundaries, and take part in your community, study or work.

Planning for tough times

Together we map early warning signs, coping strategies and who to contact, so you have a plan you understand and own.

Families and carers

With your consent, we help the people around you understand what you’re going through and how best to support you.

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Who we support

Our focus: complex mental health

Our focus is complex mental health and psychosocial disability. It’s where Sunflower has the most experience, through our recovery coaching, support coordination and supported living services.

We welcome referrals from participants, families, support coordinators, recovery coaches, GPs and other providers.

Getting started

How it works

Getting started takes six steps, and you’re in control at each one.

Make a referral

Fill in our online referral form, or ask your support coordinator, recovery coach or GP to refer you.

We’ll be in touch

Our team calls you to talk about your goals, your funding and what you’d like from psychology.

Agree on the details

You receive a clear service agreement covering your supports, pricing within NDIS price limits, and how to make changes.

First session

Your psychologist gets to know you and your goals, and you shape a plan together.

Ongoing sessions

Regular sessions, at a pace that suits you.

Review and reports

We check progress against your goals regularly and provide reports when your NDIS plan is reviewed.

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How we work

Our approach

Six things shape how we work.

Person first

We get to know you before we talk about strategies. Your story, culture and strengths come first, not a diagnosis.

Joined-up support

With your consent, your psychologist works with your recovery coach, support coordinator, OT, GP and psychiatrist, so everyone pulls in the same direction.

Recovery-focused

Recovery looks different for everyone. We build on hope, choice and your own idea of a good life.

Evidence-based

Therapy draws on approaches with good research behind them, adapted to suit you.

Safe and respectful

We work in trauma-informed ways and aim to make every session culturally safe. Aboriginal and Torres Strait Islander people, LGBTQIA+ people and people of all cultures are welcome.

Connected to community

Wellbeing grows through connection. We support you to build relationships and take part in the community around you.

Why Sunflower

Safeguards you can trust, support that feels personal

You get the safeguards of a registered NDIS provider, with support that feels personal.

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Funding

NDIS funding and FAQs

NDIS psychology is usually funded from your Capacity Building – Improved Daily Living budget.

We work with NDIA-managed, plan-managed and self-managed participants, and our pricing stays within the NDIS Pricing Arrangements and Price Limits.

Do I need a GP referral?

No. For NDIS-funded psychology you can refer yourself, or someone can refer you with your consent. A GP referral is only needed for Medicare-funded sessions.

Medicare sessions focus on treating a mental health condition. NDIS psychology builds skills and capacity for daily life, linked to your NDIS goals. Some people use both, for different purposes.

Talk to your support coordinator or the NDIA about whether your Improved Daily Living funding can be used, or whether to ask for a change. We’re happy to help you understand your options.

Yes, if you’d like them to be. You choose who joins sessions and what information is shared.

Details on telehealth and face-to-face sessions will be shared once our psychologist is confirmed.

No. If you’re in immediate danger, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.

Need support right now?

This is not a crisis service. If you’re in immediate danger, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.

Psychology at Sunflower: steady, joined up and person-first.

Get In Touch

Ready To Find If We’re A Good Fit?

We’re here to make support simple, personal, and effective. Book a call today and find out if we’re the right team for you.